Hello everyone,
I'd like to know about asset management and tracking on Servicedesk Plus:
Actually, when we assign assets to a user, we have to do it manually, as shown in the photo below:
And on our side, our manager wants to know which technician assigned such an asset at a given time?
So, we have to perform an extraction to be able to give him this information, and that's where we'd like to know how to do this. I think it's in the "Reports" menu, but sometimes the platform crashes because there's a lot of data to extract.
Does anyone have any ideas on how we can do this, please?
Sincerely,