We have helpdesk Team which manage Desktop user Assets. I would like to know how i can delegate them the Rights.

Currently i assign them a SITE ADMIN rights through which they can scan all desktop to update Assets but they are unable to Add new assets or devices in the list. For that i have to give them SD ADMIN rights which i dont want to give them..

Plz share any solution if have.

Secondly I have created custom fields for Requester in HDMS to maintain user information regarding email access, user quota etc like that.

Is any possibility that i can upload all user data in fields through csv or any other option like that.

waiting for response

Regards

Ansari