I have a two part question/issue.

I need a way to track consumables other than running a report of what has been received.  I need to know where they were used and who used them for billing purposes.  I also need to keep an inventory of said items (i.e. jump drives & replacement laptop batteries) to make sure we don't run out.  From what I can find, Service Desk Plus does not track any consumable asset. Has anyone figured out a way of doing this?

Second, while in a service request, is there a way to tie an asset (component/consumable) to the request?  I would like to have my techs have an "easier" way of letting me know they took something out of inventory.  Right now we are using a shared spreadsheet to mark what was used and it often gets forgotten.