AssetExplorer - SNMP trouble with Cisco Switch

AssetExplorer - SNMP trouble with Cisco Switch

Hello Guys,


Anyone had troubleshooting experience to share regarding SNMP communication between AssetExplorer and Cisco Switch ?

I have AssetExplorer 25node version running on a VM and trying to get information from Cisco switch.

Cisco Switch Model : SG350-52P

  1. SNMP service enabled
  2. RO community string configured, version 2, running on UDP port 162
  3. added the IPv4 address of AssetExplorer into Cisco switch 

I have already added an entry under AssetExplorer > Cred Library with correct string and port 162 . However, AssetExplorer is still unable to get switch information. 

Please also note
  1. no ACL configured on switch
  2. the firewall is disabled on AssetExplorer VM, no AntiVirus installed.

Any other suggestion ?


Rubaiyat

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