WE have a requirement where in when an Asset(Workstation) is allotted to a user, IT department ships the laptop to user. We would like the user to click on an acknowledgement that he has received the workstation/laptop, which then changes they state of asset to "In Use" from "In store". These details should also be recorded in history tab of workstation for audit purpose.

Also, when user leaves the organization, and laptop is returned to IT department, the IT resource who receives the laptop, should then acknowledge the receipt of laptop, and this should change the state to "In Store".

All other intermediate state like "In repair" etc IT team should be able to change it manually as is.

Has anyone faced similar situation, if yes did you resolve it by creating a third party app be it sharepoint etc, and using asset API's, or did you use deluge for this, so that all this can be done in service desk itself, with a custom field on Asset detail section, which user can edit, and this can in-turn change the state of user as described above?

Any information would be helpful.