Asset Scans not working for HP 6500 model laptops
Good morning. We are unable to scan 2 models of HP laptops on out network. The are the HP Probook 6560b and HP Probook 6570b. We cannot scan from the server because it is located within our DMZ for public access. We need to be able to have clients report into the server. The HP model 6560b and 6570b laptops are not doing this. Every other model of laptop and desktop we have is doing this without issue including other models of HP laptops. We can see the laptops however they will not report back. All other models report back to the server. Has anyone else had problems like this scanning HP PC's with SDP? Has this issue been addressed? Could it be HP not permitting this? Any help would be appreciated. Thank you!