Hello everyone.  I'm fairly new to ServiceDesk Plus MSP and have attempted to get a good asset scan.  I ran Windows domain scan and pulled in the workstations on our network (although it did not auto-assign them--not sure why).  How would it be best to also scan for printers/switches/etc.?

 

Question 2:  I ran the Distributed Asset Scan probe at a remote client location and was able to import the workstations into ServiceDesk Plus.  How would it be best to also scan for printers/switches/etc.?

 

Since I'm new to ManageEngine, it would be really helpful to have additional directions regarding the work flow for distributed access scan.  I could really use some step by step directions!

 

Thanks!

 

Bryan