I am getting the below exception when I try to scan one of the PC in our network. We are using SD+ 8008 build with mssql DB.
[10:01:36:452]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[INFO]|[25]|: Form passed is : com.adventnet.servicedesk.asset.form.NodeDiscoveryForm@612c02| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[INFO]|[25]|: Form passed is : com.adventnet.servicedesk.asset.form.NodeDiscoveryForm@17d8bc3| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[SEVERE]|[25]|: Inet Exception for host - 192.168.21.61| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: java.net.UnknownHostException: 192.168.21.61: 192.168.21.61| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.InetAddress.getAllByName0(Unknown Source)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.InetAddress.getAllByName0(Unknown Source)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.InetAddress.getAllByName(Unknown Source)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.InetAddress.getByName(Unknown Source)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.action.NodeDiscoveryAction.execute(NodeDiscoveryAction.java:85)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:109)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:104)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.lang.Thread.run(Unknown Source)| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.security.Encoder]|[INFO]|[25]|: Deconvertor called.| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: isIndCred 0| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Canonical name of the IP 192.168.21.61 is LMG-HRMS-KULBIR| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[INFO]|[25]|: Going to discover node : 192.168.21.61 in domain : CPLMG with login : servicedesk| [10:01:38:530]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: discovered false| [10:01:38:530]|[03-03-2011]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[25]|: Command String formed is ping -n 1 -w 5000 192.168.21.61 | [10:01:38:858]|[03-03-2011]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[25]|: Canonical name of the IP 192.168.21.61 is LMG-HRMS-KULBIR| [10:01:38:858]|[03-03-2011]|[com.adventnet.servicedesk.asset.util.AgentUtil]|[INFO]|[25]|: wsName : 192.168.21.61 and port : 9000| [10:01:38:858]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[INFO]|[25]|: Exception while scan through agent .....| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: java.net.UnknownHostException: 192.168.21.61| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.PlainSocketImpl.connect(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.SocksSocketImpl.connect(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.net.Socket.connect(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.util.PMSSLSocketFactory.createSSLClientSocket(PMSSLSocketFactory.java:80)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.util.AgentUtil.requestTCPAgent(AgentUtil.java:142)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.util.AgentUtil.discoverWorkStation(AgentUtil.java:97)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.util.DiscoveryUtil.discoverNode(DiscoveryUtil.java:2035)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.discoverNode(NodeDiscovery.java:83)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.util.AssetUtil.discoverNode(AssetUtil.java:6331)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.action.NodeDiscoveryAction.handleScan(NodeDiscoveryAction.java:852)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.asset.action.NodeDiscoveryAction.execute(NodeDiscoveryAction.java:111)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:109)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:104)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)| [10:01:38:858]|[03-03-2011]|[SYSOUT]|[INFO]|[25]|: at java.lang.Thread.run(Unknown Source)| [10:01:38:858]|[03-03-2011]|[com.adventnet.servicedesk.asset.action.NodeDiscoveryAction]|[SEVERE]|[25]|: Exception msg fetching failure info during workstation discovery: |java.net.UnknownHostException: 192.168.21.61 at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source) at com.adventnet.servicedesk.asset.util.PMSSLSocketFactory.createSSLClientSocket(PMSSLSocketFactory.java:80) at com.adventnet.servicedesk.asset.util.AgentUtil.requestTCPAgent(AgentUtil.java:142) at com.adventnet.servicedesk.asset.util.AgentUtil.discoverWorkStation(AgentUtil.java:97) at com.adventnet.servicedesk.asset.util.DiscoveryUtil.discoverNode(DiscoveryUtil.java:2035) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.discoverNode(NodeDiscovery.java:83) at com.adventnet.servicedesk.asset.util.AssetUtil.discoverNode(AssetUtil.java:6331) at com.adventnet.servicedesk.asset.action.NodeDiscoveryAction.handleScan(NodeDiscoveryAction.java:852) at com.adventnet.servicedesk.asset.action.NodeDiscoveryAction.execute(NodeDiscoveryAction.java:111) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:109) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:104) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)
[10:01:38:858]|[03-03-2011]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[25]|: FAILURE :Node discovery failed.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|