Asset Scanning.
This is more of an open discussion as to how this feature works. If someone other than tech support has the answer by all means jump in.
Here's the scenario
Our live SD+ server is using Ver 7.0.15 - I scan an asset it and it works fine. everything populates. In our case we are only keeping track of Laptops and as it's the case once someone leaves that laptop gets redployed to a new user. Here's the weird thing. If i change the name of the asset in SD+ and try to scan again it fails saying it cannot find the laptop.
I am also running a test server to check out all the updates and such - latest version - Ver 7.5.04. same thing, scan an asset and it works fine. now here's the change. If i rename the asset in SD+ and re-scan, the system will automatically change the name of the asset to whatever the name of the laptop is.
and finally my question. How does the newer version handle the asset scanning? IP/mac address?
If it is IP - let's say this laptop comes back and it grabs a different IP address will the scan fail in the future?
Any help is appreciated.
Here's the scenario
Our live SD+ server is using Ver 7.0.15 - I scan an asset it and it works fine. everything populates. In our case we are only keeping track of Laptops and as it's the case once someone leaves that laptop gets redployed to a new user. Here's the weird thing. If i change the name of the asset in SD+ and try to scan again it fails saying it cannot find the laptop.
I am also running a test server to check out all the updates and such - latest version - Ver 7.5.04. same thing, scan an asset and it works fine. now here's the change. If i rename the asset in SD+ and re-scan, the system will automatically change the name of the asset to whatever the name of the laptop is.
and finally my question. How does the newer version handle the asset scanning? IP/mac address?
If it is IP - let's say this laptop comes back and it grabs a different IP address will the scan fail in the future?
Any help is appreciated.