Hi All

 

We just got Service Desk Plus OnDemand and I'm have problems getting my network scans to work correctly and pull all the details of the assets and I have some questions.

 

1. Where can I find logs with the results of the scan so I can find out why the scan failed?

2. I found steps the other day to setup a group policy logon script that runs a scanner on the desktop and send the info to the prob. But I closed the page and now I can't find it again. Any idea where this info is as I want to set it up as it was meant to resolve the problems with scanning then workstations remotely?

 

Regards

Stephen