Hi,

I have a problem when scanning assets.

I'm using the agent and I configured a custom product as you can see in the following picture:

The scan finds the exact model -> "Latitude 7490" but sets the CIType to "Server" instead of "Workstation - Laptop".

If I try to edit the asset Product Name manually then it gets linked to the right CIType.

This is the state right after the scan:

Then I click on Actions->Modify Type:

and without changing anything I just click Save.

Doing so moves the asset directly under Workstation - Laptop.

How can I solve this problem? We have about 1000 assets and I can't change manually all assets every time a new one is added.

Thanks