Asset Scan Problem

Asset Scan Problem

Dear Sir,

 

These days when ever I tried to scan an asset which name is 2265 that has assigned to specified user A, the system automatically rename this asset name to for example 2265_old which assgined to user A and

user A and rename another asset name (f.g 1014- which has been assigned to user B), to 2265.

 
I mean this problem has happened for about two or three months and I have never faced to such a this problem before. so please help me !!

 

Thank you in advance,

Best Regards

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