Hi Users,
We are in-progress of analysing Asset Reservation feature in ServiceDesk Plus and We need your help !!
Feature:
The asset reservation feature makes it easy for end users to reserve company-owned equipment from a centralised location.
Feature Aspects:
- End user will have asset reservation section in their self service portal(Home) page, so that the reservation can be easily done.
- Reservation page will have advanced filters so that users can comfortably refine the asset list and choose the required one.
- User can reserve assets in advance (ie) ahead of time like reserving assets for next week time line.
- Users can choose and register more than one asset at a time.
- Appropriate loan entry will get created when the asset is checked out to the user.
- Flexibility for the user to view his current bookings and also to cancel/extend them is provided.
- Email notification on actions like reserving/canceling/extending assets is supported.
It would be really helpful if you could let us know below details so that we could analyse better:
- What type of assets (like laptops, mobile phones etc) are loned by your employees?
- Do end users loan anything apart from physical assets (like laptops etc)?
- Do your employees loan any services ? If so, could name us few.