Hello,

From time to time, we discover entries (usually just one or a few) in the Asset Ownership History for a particular asset, that aren't sorted by date correctly. All other entries are correctly sorted, by date from most to last recent.

We haven't discovered any particular correlation such as CI type, action, or state. It appears pretty much random to us. Here's an example from the Asset Ownership History belonging to one of our loanable laptops:

We've had this problem all the way back since ServiceDesk Plus 11, currently running 14.3 Build 14301. It affects all technicians, browsers, and locale / date format settings (YYYY-MM-DD HH:MM used in the picture above).

The highlighted entry above just caused some major confusion, since the Asset Ownership State had mysteriously changed without (or so we thought) showing upp in the history. The entry was eventually found much further down, incorrectly sorted among earlier entries. Small annoyances like these are huge time wasters, is this a known bug?