Asset management and unallocated assets
I am havign an issue with the Asset Management of servicdesk plus. The assets are appearing as IP addresses and not computer names.
DHCP is implemented with DNS and Active Directory integration.
How can this be setup to use computer names regardless of the IP addresses.
Furthermore the domain scan fails to automatically assign over 70% of the resources?
The firewall is setup to allow all ports to access the servicedesk server to ensure that all port requests will be delivered.
DHCP is implemented with DNS and Active Directory integration.
How can this be setup to use computer names regardless of the IP addresses.
Furthermore the domain scan fails to automatically assign over 70% of the resources?
The firewall is setup to allow all ports to access the servicedesk server to ensure that all port requests will be delivered.