Asset in Request
Hey everyone,
I'm testing out the new release of service desk 6 and so far it's great! However I've looked everywhere and can't seem to find the ability to attach an asset to a request, like you can attach the workstation. I've found the option of "item" under the category / sub category but I understand that can be for anything. Forgive me if this has been addressed, or is still pending with new releases, but how do you add an asset? Thanks!
Eric
I'm testing out the new release of service desk 6 and so far it's great! However I've looked everywhere and can't seem to find the ability to attach an asset to a request, like you can attach the workstation. I've found the option of "item" under the category / sub category but I understand that can be for anything. Forgive me if this has been addressed, or is still pending with new releases, but how do you add an asset? Thanks!
Eric