We have Desktop Central and ServiceDesk Plus linked together.  We are seeing that some computers have the Windows icon, while other have the computer icon.  After further investigation, it looks like the Windows icon have "Microsoft Windows 7 Enterprise" listed while the computer icons have "microsoft windows 7 Enterprise" listed in the OS field of the respective Asset.  Somehow it is bringing the OS with all lower case therefor, not recognizing the OS appropriately. Again, both assets are brought in using DekstopCentral. 

Why is this happening, how can I resolve it so it's standard across the board?

Thank you,

Daniel