asset history change request details ?
Just playing with the version 7 demo site.
I created a change request with a task to apply a change to a router, a device that was listed in the asset database.
closed the task, then the change.
I then went to the history tab of the router under assets and there is no mention of the change request or the task number associated to that change request ?
I would have thought this would be expected as part of the ITIL offering ?
Thanks
Michael.
I created a change request with a task to apply a change to a router, a device that was listed in the asset database.
closed the task, then the change.
I then went to the history tab of the router under assets and there is no mention of the change request or the task number associated to that change request ?
I would have thought this would be expected as part of the ITIL offering ?
Thanks
Michael.