Hi,

I installed Asset Explorer v6.7.10 on other site and wanna to scan assets as distributed, but when I set and fetch ServiceDesk Plus v11.1.16 server settings, I get ???? ?? as site in Data Settings section like below image:

and after select ???? ?? and click on Export and push data to Central Server now return error me:

 

What should I do? Do you have any solution to resolve this issue?

Thanks for helping