There seems to be disconnect between assets and requests. It would be great to be able to assign an asset (I'm particularly concerned with leasing assets) right from the service/incident request.

For example, I have a customer who is going to a conference and wants to checkout a laptop. They file a service request that indicates what type of device and the dates needed. The technician, from the request page, assigns an available asset and indicates the dates the device will be leased. This information is then reflected on the ticket, as well as, the asset module, with a reference to the ticket number.