Are reports affected by archived incidents?
Hi I'm trying to run a yearly report to track the number of service requests coming in monthly, by request mode; however the report is clearly showing inaccurate numbers in the early months of the past year. I assume this may be due to archived service requests. My question is as in the title: Are reports affected by archived incidents? and if so, is there a way to run reports that will include archived incidents? Attached is a picture of the report I ran.
