Archiving tickets
Hi guys,
Is there a way to archive part of the tickets and those tickets to be available if needed.
If this is not possible I would like to know if I can start with a fresh database, but keeping the old database structure (groups, SLA's, etc...).
Thanks
Is there a way to archive part of the tickets and those tickets to be available if needed.
If this is not possible I would like to know if I can start with a fresh database, but keeping the old database structure (groups, SLA's, etc...).
Thanks
Topic Participants
mallcop
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