I had been using Servicedesk Plus for a while now. I have switched jobs now. Need to Implement an ITIL based Servicedesk version here, as i just had a brief overview of the Demo and found it to have much more features than what i had been using in version 6.
I am however being held back as the company requires an Arabic version of the software. Is the Arabic language Version of teh software anywhere on your RoadMap.