approver rejects request
Hi,
In the workflow of service catalog while approvers reject the request. request allocates as unassigned.
so the approver and technician cannot see this task anymore to reply or close it.
Consequently administrator who can see all the requests should assign that request manually to the required technician.
What can I do to mange this manner?
Best Regards
In the workflow of service catalog while approvers reject the request. request allocates as unassigned.
so the approver and technician cannot see this task anymore to reply or close it.
Consequently administrator who can see all the requests should assign that request manually to the required technician.
What can I do to mange this manner?
Best Regards