Can ManageEngine(ME) be set up so that when certain fields are selected on a service request trigger an approval sent to folks based on what applications/access was requested? And that those particular approvals wont be sent until the first stage approver has approved(their manager)?
Example:
A user opens a service request requesting access to 3 applications and two distribution lists. He puts his manager as the initial approver.
Their manager approves the request and then one or more approvers are sent the approval email based on what was selected in the request.