Hi
The approval link that is sent in the Mail for service request approval, does not work . It gives this error:
Invalid Key : Key could have been changed manually or would have been an old one.
Why is this so ? The key has not been modified. Also, in the Notification Rules when I try to set the $ApprovalLink, there is no such variable in the column at the right that contains all the variables that can be included in the template..
Snapshot has been given below:
Any solution to this?
Version and Build :
8.1.0
Build
8112
Thank you