Approval Workflow Issue or Intended Functionality?

9.2 Build 9238 MSSQL

We have a number of templates that have an approval workflow.

This morning it was brought to my attention that after a ticket has been approved a technician edited a resource field on that template with some missing information.

This edit activity caused the approvals to all be resent.

I don't recall seeing this behavior before nor do I see it described in the user/admin guide; however I could see where this could be intended functionality--however if it is I would need to understand what fields would cause the ticket to be sent back out for approval.

At the same time, these same tickets have the ongoing error (below) we have reported on a different post on this forum-- https://forums.manageengine.com/topic/internal-server-error-survey-link

{"response_status":{"status":"failed","messages":[{"type":"failed","message":"Error when processing request.","status_code":"4004"}]},"list_info":{"end_index":"10","start_index":"1","page_number":"1","sort_order":"A","row_count":"10","sort_field":"","total_count":"0","search_fields":""}}

so we are not sure if this is error related, functionality or a bug