I have ManageEngine Service Desk Plus Enterprise 14.2 Build 14200 running, but set up without email as the client does not have an email system (and will not be getting one).

I've set up approvers for a Service Request, however, it appears that when this SR is raised, it doesn't go into the "My Approvals" queue for the approvers as it cannot send the email.

Is there a way of having the approvers work without a working email system?