Approval For Solutions
At present it is possible for a technician to add a solution to the solutions database without anybody checking through to make sure it is accurate. This can lead to public solutions being made available that are not technicially accurate or suitably formatted to fit with the IT policies.
I would like to see an option that can be set to enforce an approval process for solutions before they are entered into the solutions DB.
I would like to see an option that can be set to enforce an approval process for solutions before they are entered into the solutions DB.