Apporvals in service catalog
dears
i have problem with send approval to department heads
i configured everything in workflow of each service catalog and I'm sure from configuration
when any user open request from service catalog should be after add request , approval email go to department head
but this not happen , i want know whats problem ? & how i i can solve it ?
note: in workflow i selected my manager and department heads and approval email go to my manager only
thanks
i have problem with send approval to department heads
i configured everything in workflow of each service catalog and I'm sure from configuration
when any user open request from service catalog should be after add request , approval email go to department head
but this not happen , i want know whats problem ? & how i i can solve it ?
note: in workflow i selected my manager and department heads and approval email go to my manager only
thanks