Application Layer Started......................................

Hi Team,

I recently uninstalled ManageEngine (“ME”) from my server, downloaded the latest copy and installed it.
Now when I try and start ME it perpetually shows “Application Layer Started......................................”.
I know I should have just upgraded it, but now I need to deal with the situation I’m in...

I’ve tried shutting ME down and starting it again, I’ve ended the java and pgsql processes, restarting the server, applying the latest upgrade (which also doesn’t work as it says I need to start and stop ME at least once).

Please advise what I can do to get this working – thanks.

Thanks!

ps, I emailed support@servicedeskplus.com last Friday but didn't get a ticket number so figured that email address is the wrong one..