Application Hang on startup - 'Application Layer'

Application Hang on startup - 'Application Layer'

Having used ServiceDesk Plus in the past I'm trying to convince a client to switch to it. So downloaded the latest Windws x64 version.
  1. Ran the installer.
  2. Started the Server....this then hangs at 'Starting Application Layer'
  3. Ran run.bat and get a login error for the SQL account, which is odd as I can log directly in to SQL with this account and do all I need to do.
  4. Ran ChangeDbServer and change the SQL password to the same as I specified in the install and it tests fine. Hit save, and receive a load of file not found errors. I've attached the errors.

I'm installing this on a Win2k8r2 server with SQL2k8r2. The server has IIS running but I've installed SDP on 8080 so as to avoid any hiccups. Will this application run on IIS and if so how?

I'm slightly concerned that if a simple installer (that throws no errors) won't work what other hidden gems does this application have? Any help would be greatly appreciated.


                  New to ADSelfService Plus?