I created a Request Template.

When I create a request by selecting the template from the New Request drop-down in ServiceDesk, the default Group specified in the template is selected automatically, but when I click "Add request," it reverts to "-- Select Group --", and I have to re-select it before I can add the request.

When I create a request using the SDP API, I have a different problem. The Group is set as per the template, but the default Subject specified in the template is ignored, so the request shows up as "(no subject)".

This form is intended for use with the API, so I can work around this by setting the subject in the form. I just wanted to report these apparent bugs.