API via curl not populating fields
When I create a ticket with the curl command curl -X POST
http://<DOMAIN>/sdpapi/request --data OPERATION_NAME=ADD_REQUEST --data TECHNICIAN_KEY=<TECH_KEY> --data-urlencode INPUT_DATA@new_request.xml the request ticket is created but the only field that is populated is the Technician. None of the other fields are being populated. Is there a problem with the XML?
<operation>
<details>
<parameter>
<name>requesttemplate</name>
<value>Infrastructure Operations</value>
</parameter>
<parameter>
<name>requester</name>
<value>Michael Lunny</value>
</parameter>
<parameter>
<name>subject</name>
<value>RESTful Test Deployment Ticket Subject</value>
</parameter>
<parameter>
<name>description</name>
<value>RESTful Test Deployment Ticket Description</value>
</parameter>
<parameter>
<name>priority</name>
<value>Normal</value>
</parameter>
<parameter>
<name>Urgency</name>
<value>Normal</value>
</parameter>
<parameter>
<name>group</name>
<value>AWS100</value>
</parameter>
<parameter>
<name>technician</name>
<value>Michael Lunny</value>
</parameter>
<parameter>
<name>status</name>
<value>Open</value>
</parameter>
<parameter>
<name>service</name>
<value>Email</value>
</parameter>
</details>
</operation>
New to ADSelfService Plus?