[SOLVED] API v3 - Internal Error when I try to put a new request with postman

[SOLVED] API v3 - Internal Error when I try to put a new request with postman

Hi guys,

When I try to put a new request with postman, I receive a 'Internal Error"

Can you help me ?




 {
  "request": {
   "subject": "TESTE  *** Unable to fetch mails",
   "description": "I am unable to fetch mails from the mail server",
   "requester": {
    "id": "1068"
   },
   "request_type": {
    "id": "301"
   },
   "impact": {
    "id": "3"
   },
   "urgency": {
    "id": "4"
   },
   "mode": {
    "id": "1"
   },
   "service_category": {
    "id": "601"
   },
   "udf_fields": {
    "udf_pick_1802": "Não"
   },
   "category": {
    "id": "3"
   },
   "group": {
    "id": "4202"
   },
   "status": {
    "name": "Open"
   }
  }
}


-------------------------------------------------------------------------

{
    "response_status": {
        "status_code": 4000,
        "status": "failed",
        "messages": [
            {
                "status_code": 4004,
                "message": "Internal Error",
                "type": "failed"
            }
        ]
    }
}