API V3 Conversation Content
Hi,
I'm integrating ServiceDesk with an external system. My goal is to track every ticket, update and status and replicate this info.
I'm able to extract the tickets correctly and then the conversation details on /api/v3/requests/<ticketid>/conversations.
However the previous response body does not contain the notification/response body. When I try to access the content url (example: /api/v3/requests/<ticketid>/notifications/<notification_id>?INPUT_DATA={'type':'request_reply'}, I got a 400 code.
Any Ideia how can extract the request updates and comments associated to a request?
However the previous response body does not contain the notification/response body. When I try to access the content url (example: /api/v3/requests/<ticketid>/notifications/<notification_id>?INPUT_DATA={'type':'request_reply'}, I got a 400 code.
Any Ideia how can extract the request updates and comments associated to a request?
An request example or a python script will be helpfull.
Thanks in advance
Topic Participants
ahoy
Dinesh Bhaskaran
DaveyC
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