API REST - Access is denied for the operation [read]

API REST - Access is denied for the operation [read]

'm trying to use the REST API to query a request, but I'm having problems.

I'm using PHP. I generated the API key for the user. When trying to query a ticket, but is returning the following error: "3015 Access is denied. Access is denied for the operation [read]."

Are there any releases that I need to assign to the user before consulting a request? I didn't find anything about it in the documentation.

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