We are starting to play with the iOS and Android versions fo the client for Servicedesk plus, however we have one technician (ME!) who cannot generate the API Key because the API Key section when editing a technician is missing, aka not showing.

There is an entire section missing... Logon details is missing, Role managment is missing and API Key generation is missing.

Screenshot can be found here: https://copy.com/YGU3gSYyopPk

I can't insert a screenshot here because your forum software does not seem to work with IE11 when trying to insert a screenshot. It gets "stuck" on Insert.. nothing happens. Yes I tried compatibility mode.. that made things ever worse.