1. When is request is fetched the id returned is the local id for example 799 and there seems to be no way to retrieve the global id 95000084392 that would be useful for example to divert the the user to the SDP On-Demand portal to access the request.

2. Support for inline images
    when and html with a base64 embedded image is sent in a reply to a request the image information is lost.

<img width="64" height="40" alt="" style="border-width:0px;">

When sending for example this email that contains only a signature with an image 
all information about the image content it self is lost

Is this a know issue / Limitation ?


Best regards,
Valdi Hafdal

[V-Technician]
http://www.vlink.is/sdp

[V-Support]
http://www.vlink.is/scp