Upcoming API changes

Upcoming API changes

Dear users,

We are elated to announce the upcoming API changes.Below is a brief run-through of the same:

API Changes  

V3 API support for user-related operations

Added the following endpoints to create, update, view, or delete users:

EndpointAllowed Operations
/api/v3/technicianscreate, update, view, delete
/api/v3/requesterscreate, update, view, delete


  • The operations are restricted based on the roles associated with the logged-in user.



Stay tuned for more updates!!! We will update once these changes are unwrapped in live.

Please share your thoughts/queries/feedback.


Thanks and regards,


ServiceDesk Plus Cloud



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