API and scipt
We want to automate the task creation for respective tickets, but the API is preventing us from doing so with a script. Now, we are attempting to do it in PHP, but it's giving us an error with the input data. The only time we succeeded to enter data, it informed us that the URL is not valid, even though the URL came from the documentation. So do we need a special way to put data in php for the API or is it just impossible to automate the creation of task in some tickets ? For the information we are trying with a workflow to start the script from the server cPanel. I saw that you made some function for this type of request but it didn't work or it was just not very clear to use. They also ask for a technician token? is it like a API key and if not where can we get the token? I also saw two different documentation, one that the site give us and a other one that we can find on the web.
The URL that we use : https://sos.sanimarc.com/api/v3/requests/{request_id}/tasks with the id of the request