Anyone able to update to ServiceDesk Plus 13000 or 13001?

Anyone able to update to ServiceDesk Plus 13000 or 13001?

Hi All,

​Anyone able to update to ServiceDesk Plus 13000 or 13001?

Although I tried different environments, I was unsuccessful. We had to revert to the old version.
I was wondering if anyone has done the updates without support and problems. //
** This is important because even 1 hour of downtime on live systems is a problem. Waiting at the support point takes time. We don't want that because the downtime will take days.

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