Any new server software requirements for 9420?
Hello.
I have SD version 9204 and would like to upgrade to 9420, so I wanted to know if latest version requires any different prerequisites? For example, some systems require new version of Java, MS SQL, etc. to be able to upgrade to a higher versions. I tried to find info about SD requirements per version but found only general ones here
https://www.manageengine.com/products/service-desk/system-requirement.html
So I wanted to be sure if I need to change something or not. Also, if I am not mistaken, there is no direct update from 9204 to 9420. So I need to upgrade to 9300 and then from 9300 to 9420/ Please, correct me if I am wrong.
Thank you.
I have SD version 9204 and would like to upgrade to 9420, so I wanted to know if latest version requires any different prerequisites? For example, some systems require new version of Java, MS SQL, etc. to be able to upgrade to a higher versions. I tried to find info about SD requirements per version but found only general ones here
https://www.manageengine.com/products/service-desk/system-requirement.html
So I wanted to be sure if I need to change something or not. Also, if I am not mistaken, there is no direct update from 9204 to 9420. So I need to upgrade to 9300 and then from 9300 to 9420/ Please, correct me if I am wrong.
Thank you.