Announcements to Customers
The Announcement feature is great, but not very friendly.
The feature seems to only be able to send notifications to customers if we send to an email. Where the emails are already stored within SC+, would it be possible, when creating an Announcement, to allow us to send the update (or at least the link) to all current users/customers within SC+?
This would be a great feature.
Thanks,
Matte
The feature seems to only be able to send notifications to customers if we send to an email. Where the emails are already stored within SC+, would it be possible, when creating an Announcement, to allow us to send the update (or at least the link) to all current users/customers within SC+?
This would be a great feature.
Thanks,
Matte
Topic Participants
Matte.Stevenson
SupportCenter Support
kkevin
candino
ServiceDesk Plus