[Announcement] End of technical support for Analytics Plus builds 5500 and below

We hereby announce the end of support for Analytics Plus 5500 and below, effective from September 15, 2025. If you're on these builds, we request you upgrade to the latest version to enjoy continued technical support from the Analytics Plus team.

Please note that customers using build 5500 and below should migrate to successive builds in the order listed below and upgrade to the latest version (6171).

Current build	Build upgrade path
5310 to 5360	5400 -> 5500 -> 6000 -> 6100 -> 6171
5400 to 5420	5500 -> 6000 -> 6100 -> 6171
5500	6000 -> 6100 -> 6171

Why upgrade?

Upgrading to the latest version of Analytics Plus allows you to enjoy the latest features, enhancements, and dedicated technical support from the Analytics Plus team. Each update also provides issue fixes to enhance and secure your analytics journey.

How to upgrade?

Follow the steps detailed in this documentation to upgrade your Analytics Plus application. For information on the features offered in each build, click here.

In case your upgrade fails, or you need further assistance in upgrading your Analytics Plus application, please write to us at analyticsplus-support@manageengine.com.