Hello guys,

We have noticed an Android app for ManageEngine Servicedesk in the Play Store, which we have tried. To our surprise this is a very limited app currently, hardly something that is actually useable. If it possible to give some insights in how this will or will not go forward from the current app please?

I can see a few killer features immediately.

1. Create a ticket quickly (basic information)

2. Scan a QR-code of a device, that takes you immediately to it's details page to so you can check the device details immediately and make some basic adjustements to it (change device status (in use/in stock/...) , assign another user, etc...)

Look at the Spiceworks app as an example. It is a nice app so far to do some basic stuff with.

So, how will this move forward? Will it be developed further? What features are you thinking about, ...?

With kind regards,

Insectiside