Is there a way to reset Analytics so that it is like it is a new setup - we keep getting the following error, but I am unable to login as it is rejecting my password and I cant reset my password as the email never arrives? Can I rest from a cmd?
Analytics Plus periodic data synchronization is getting failed in past 48 hours
continuously, hence the whole ManageEngine Analytics Plus synchronization
process is suspended. You can obtain the error log files from Support tab by
clicking on the Support File link in the ServiceDesk Plus application and
Capture the screenshot of Advanced Analytics Integration page or contact our support
to resolve the problem. It is required to execute Re Synchronization process
from the date since the process had failed. It is also required to reschedule
the periodic data synchronization process too after resolving the problem.
Thank you in advance.