An option to have "canned" closing of request
Hi
It would be nice to have an option to set up standard canned closing for quick phonecalls etc.
Predefine solution and timereporting.
Process as follow:
Paul
It would be nice to have an option to set up standard canned closing for quick phonecalls etc.
Predefine solution and timereporting.
Process as follow:
- New request recieved
- Select a canned close template (where set up with assigned to, solution, timespent etc)
Paul
Topic Participants
Paul Langlo
SupportCenter Support
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