[ SD-100376]Alter Autofill Behavior in SDP for Chrome

[ SD-100376]Alter Autofill Behavior in SDP for Chrome

I just wanted to give some feedback that when using ServiceDesk Plus (On-Premises, current build 110307) with Google Chrome (Current, most up to date Version 96.0.4664.110 (Official Build) (64-bit)), the auto-fill suggestions for commonly used input fields get in the way, like when viewing the notifications list, and selecting different request filters (attached screenshots below).

It's possible to close the autofill suggestions by pressing 'escape' (might not be intuitive to other users), but they tend to re-appear quickly on the notifications menu, because it looks like the search field there is given auto-focus whenever I click away from it to stop editing the search field.

The New Request menu that lets you select a request template works great! I would love to see an update in the future for the other search fields, if at all possible.

Another Autofill quirk happens when I add new technicians, since my login info is saved in Chrome, it will try to autofill my login username into the Account Username field. I have to remove it each time. I'm assuming this has to do with Chrome mistaking the field for a login field.

Example:


Request filter list




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