Already enrolled for verification code for new users? Company email.

Already enrolled for verification code for new users? Company email.

In my company all users and new users already have the email address on "mail" AD field, with this situation if a new user accesses to adssp portal for the first time, in order to enroll, on verification code page its visualize a message: “You have already enrolled for Verification Code” in yellow, the Welcome windows doesn’t popup and if the new user closes adssp portal without any modification, the new user will automatically enroll and appears in the Enrolled users report from admin adssp portal  without modification date but enrolled. This is wrong, right?

So, could anyone idea why it’s happen?

Attached you will find multi-factor configuration, advance verification code configuration.

 

Thanks

Alex

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